If you have to enter your ID and Doorkey each time please check the settings of the cookies in your web browser.
- Open Internet Explorer.
- Click Tools --> Internet Options.
- Click the Privacy tab, and then move the slider to Medium.
- Click Sites.
- In the Address of website box, type our website address: www.bridgeclublive.com (www.bridge4free.com) if you are a Bridge4Free member) and then click Allow.
- Click OK.
- Select the Chrome menu icon .
- Select Settings.
- Near the bottom of the page, select Show advanced settings.
- In the "Privacy" section, select Content settings.
- Select Allow local data to be set (recommended).
- Select Done.
- Start FireFox and click Tools -> Options ... -> Privacy Icon.
- Look for and tick Accept Cookies from Sites and tick Accept Third Party Cookies and make sure that they Keep until: they expire
- Make sure Clear History when Firefox closes is NOT ticked.
- Click OK.
- Close FireFox and restart it
Some members with Windows 7 solved a similar problem as follows:
when on the web site of the bridge club click on the "gear wheel" icon at the top right of the screen (underneath the white cross on a red background) and click on the "Compatibility View options and then add the club's web address to the list.
It can also be that the cookies are not saved when you shut down Internet Explorer.
You can either select to not Delete the Browsing History on Exit, or to Delete the History except the cookies.
Open Internet Explorer.
Click Tools --> Internet Options --> General Tab --> look for:
Either untick Delete Browsing History or...
click [Delete...] and untick cookies on the next box which pops-up
and then Delete.
Next time the Cookies will be saved.
If the cookies are still not being saved, check your firewall and anti-spyware software if you have any installed.
Depending on your firewall or anti-spyware software settings, all cookies may be deleted before being stored on your computer, or they may only be stored until you close the web browser. Techniques for modifying firewall and anti-spyware behavior differ depending on the software packages.
The above helped members using InternetExplorer, cookies, Chrome, Firefox