Some suggestions that may help:
- - (regularly) restart your web browser.
- - (regularly) reboot/restart your pc/laptop/tablet
- - (regularly) restart the hub/router (turn off/unplug, wait 5-10 minutes and turn back on.)
- - make sure you have a good, UN-interrupted WIFI signal - don't be too far away from your hub/modem/router.
- - not have too many other tabs open.
- - close all tabs and close your web browser and start again --> go to our home page --> press Play Bridge.
- - use another web browser - often that works, even if you only use it for one time only.
Your provider may have problems connecting you and keeping you connected to the bridge club. Check their web site for maintenance or other service reports.
You may want to try to connect your device to your mobile phone (not your WIFI network), so called tethering, bypassing your provider.
If that works then you know it is your internet provider who is having issues.
This will not use all your phone credit, not to worry
See also our help page : link --> Freezing Screen
If to above doesn't solve the entry issue, clearing the browser cache may help - see --> Clear Browser Cache
"cannot enter
"cannot enter the bridge club"
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