iPad - My details are not remembered. I have to enter my memberID and password each time.

Make sure that Safari allows cookies

- On your iPad or iPhone, go to Settings.
- Select Safari.
- Under Privacy & Security, select: Block Cookies.
- You will be redirected to a list of options. Select Always Allow.
- You may need to restart Safari for the new settings to take effect.

Also check if you're not inadvertently in Private browsing mode:

How to turn off Private Browsing
- Open Safari on your iPad or iPhone.
- Tap the new page button.(2 overlapping small squares)
- Tap Private, then tap Done.



Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk